ALERT: 
  We are seeing lots of pets with fleas, see below for how to best get rid of them

New Phone System at Alfreton Park

If you phone the surgery, you will notice that we have a new phone system. There are some options now when you phone up: pressing 1 will lead to your call being put through to reception; 2 to our administration team (eg if you have an account query), 3 for insurance claims and queries, and 4 for the nursing team eg to ask about an in-patient if they are in with us. Press 9 if your call is an emergency. 

We hope this system will lead to calls being handled more efficiently. 

Please note that calls may be recorded for training/monitoring.